Properly implementing change in any organisation is simultaneously imperative and challenging. More than challenging, it can be utterly frustrating!! Knowing you have to do something yet your chances of success are woefully against you is also disheartening. Yes, many of you will be only too aware of the scientific and industry accepted statistic that > 70% of change initiatives fail!! Ignoring the emotion and feeling aspect of your people in the change process is a death knell and will ensure you’re on the wrong side of the statistic!. There are many reasons for this; here are six of the most common and some of theirRead More →

Seth Godin Status Quo

Where are you (and your organisation), what is the status of your quo? We all like to be successful in what we do and particularly what we are personally invested in such as our professional lives and organisations. To this end we plan and search for ways and methods to improve our state of affairs – our journey to success. This edition of Professional Journey Steps will provide some insight into one of the major and most common missteps we observe consistently by individuals and organisations in their ongoing quest for successful change and development. In addition to a myriad of choices, details, options, variations,Read More →


We are very proud to announce the launch of our new and unique Cultural Renewal Program. We’ve observed an enormous increase in the amount of attention and distress over disengagement and lack of commitment of employees. It is obviously a major concern for most organisations and biggest headache for Organisational Heads. Appropriately so, since this ailment leads to diminished performance, productivity & profitability (the BIG 3) as well as increased turnover, low employee satisfaction… a veritable Black Plague for organisations. To help counter this we started doing a lot of research into the causality and potential cures for this condition. Our initial intention was toRead More →

Man cogs Organism in machine

Are we producing organisations that are an organism or machine? We have been programmed for decades – over a century – on how organisations need to approach the working elements within our organisation to attain success. This thinking remains partially relevant BUT will no longer reap the best benefits and achievements in the current era. Start thinking and treating your organisation as an organism rather than a machine you’ll be well on your way to ultimate success. Your company, foundation, firm, business, corporation, enterprise, practice, association, consortium… profit or non-profit, public or private whatever you call it, whatever form – is an organism! We mustRead More →

creative-thinking innovation

Innovation, it certainly is one of the recent ‘power’ words! We hear and read a LOT about it everywhere and it is legitimate. Innovation, in this era, is one of the key ways an organisation can excel. After decades of striving for that ever-elusive Competitive Advantage through improving our quality (TQM), efficiency and production effectiveness (Six Sigma, all the lean programs)… there is a long list and it has fairly well run its course in providing results… we have come to a cross roads of such where we have to identify the next source of advantage. We learned the hard way that we needed toRead More →

Man overcome or knocking down hurdles & obstacles

For every organisation who has the foresight and understands the value proposition in undertaking what we do at MSB Max we experience dozens more who don’t seem to get the significance and practicality of what we (and so many of you out there) do – people development. Even worse, they hinder their own development buy putting up hurdles in their own way. We’ll explore a few of these obstacles. The most frustrating thing is ALL of these naysayers are otherwise intelligent, vibrant, motivated, success orientated people, yet seem hesitant even unwilling to make a commitment to what would most likely be their most high yieldRead More →


Often there is a lot of worthwhile, thought provoking insight in an otherwise whimsical quip such as a ‘light bulb joke’. Heads of organisations face the inherent elements within this particular change example every day. To put it into perspective – so you know what the hell I am talking about. It only takes one Behaviour Scientist to change a light bulb… BUT the light bulb has to really want to change. <Insert groan> You will face this dilemma all the time; How to get your people to really want to change. Our work climates, more than ever before, are ‘disruptive’ – a word banteredRead More →