The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw
96% of executives in a 2012 Study cited ineffective communication and lack of collaboration as the primary reason for workplace failures.

Communication Skill Development

Are communication skills important – Absolutely
Are communication skills under-rated – Absolutely
Will you benefit by using the MSB Max program to improve communication?  – Absolutely!


The most challenging thing about communication – as George states above – is we are under the illusion that we’re actually good at it or at least good enough! In most cases we’re fooling ourselves!


Communication involves more than just disseminating a message properly so that it’s heard (though that alone can be a challenge); it means ensuring that the message resonates with and is understood by the listener(s) in a way that will move them to action. It’s hard work, but it’s worth it. Everything a leader / organisation needs to get accomplished today is done through people. The software code, which engages and activates people, is communication.


Our MSB Max program is designed to provide skills and techniques in addition to knowledge and insight into the complexities of communication. It will enhance your communication skills, which in turn will enhance every aspect of your organisation.


Pre-work, assessments and analysis: Allow us to customise program to your people and your organizational strategies and needs as well as align the practical exercises with your targets and goals. We commence this 2-3 weeks prior to first module.

Organisational host executive briefing – dur. approx. 1 – 2 hours: Pre-training meeting with the organisation’s host executive to completely outline the steps, discuss the participant’s assessments, reconfirm the objectives and schedule.

Coaching sessions pre & post training: dur. approx. 1 – 1 ½ hours each: These are one on one session with each individual participant. These sessions are designed to discuss their individual assessments and identify specific areas of focus for them as well as the team. This ensures each participant is focused and positioned to get maximum benefit from the program

Module 1
Module 2
Module 3